Symphony Teleca Corporation, the global services organization dedicated exclusively to helping clients manage the convergence of software, the cloud and connected devices, today announced it has been positioned by Gartner, Inc. in the visionaries quadrant of the Telecom Expense Management Magic Quadrant released March 29, 2012.* The evaluation for the Magic Quadrant is based on companies’ completeness of vision and ability to execute.
Symphony Teleca supports a global roster of Telecom Expense Management (TEM) and enterprise mobility clients. The company has developed a next-generation TEM solution that enables it to manage the diverse needs of global enterprises either via an on-premise license model, SaaS, or as a managed service. The solution features MDM integration, rate plan optimization, and business process integration into large, complex enterprise operations. Symphony Teleca’s award-winning product resources, combined with its global team of product development and managed service experts enable companies to reduce customer service costs; improve global provisioning and asset management; and gain greater visibility into IT and telecommunications costs.
“It’s an honor to be named in the Gartner Magic Quadrant for Telecom Expense Management. We believe it’s a testament to Symphony Teleca’s strong delivery of our communications lifecycle management portfolio of service offerings. This position will only be bolstered by our growing roster of best-of-breed partners and our expanded global footprint,” said John Gonsalves, Sr. Vice President, Global Sales & Marketing for the Enterprise Division at Symphony Teleca. “With our recently merged corporate presence, we are well-poised to continue leveraging our technology capabilities to deliver world-class fixed and mobile services including sourcing, ordering and provisioning, inventory, and invoice and contract management.”
As the bring-your-own-device movement continues to grow, with the increase in both smart phone and tablet usage among the business workforce, the need for effective telecom expense management is also increasing in order to address the complexity of multiple carriers, global markets and varying rate plans. As mobile devices continue to grow as the communication channels of choice for business users, the market for telecom expense management is evolving to include mobile device management and Symphony Teleca is uniquely well-positioned to embrace this evolution and help its customers effectively do so as well.
*Gartner, Inc. Magic Quadrant for Telecom Expense Management, Eric Goodness, Phillip Redman, March 29, 2012. (For a complimentary copy of the report please email Rita Fox at: rita.fox[.]symphonyteleca.com)
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in a selected quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Symphony Teleca
Symphony Teleca Corporation (symphonyteleca.com), headquartered in Palo Alto, Calif., is the world’s first services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. The company delivers innovative products combined with contemporary product development, systems integration, analytics and managed services to hundreds of organizations around the world. Symphony Teleca’s 6,100 employees support customers from 35 offices globally, including delivery centers in Asia, Australia, Europe and the Americas.