PIKA Technologies Inc., a designer and manufacturer of telephony appliances, end-user applications and plug-in media-processing hardware and software building blocks, announced today that their WARP Plus hosted PBX solution has been adopted by Broadcore to provide paging and music on hold to their clients.
The WARP Plus family of applications has been developed specifically for providers of hosted/cloud-based telephony solutions (i.e. hosted PBX) who face difficulties delivering a subset of capabilities from the cloud that were typically delivered by traditional customer premise equipment (CPE).
"Our clients have really embraced WARP Plus,” says Dawn Goodnight, Broadcore's Product Evangelist at Broadcore. "Both paging and music on hold are must-haves for businesses of all sizes and being able to offer them in a hosted environment will help us meet the increasing demand for these solutions."
“Broadcore is a great example of how hosted PBX service providers are providing exceptional value to their clients,” says David Clarke, Business Development Manager at PIKA Technologies. “We’re thrilled to be working with a company that has recognized the need in the marketplace that the WARP Plus addresses and has had early success with their deployments.”
PIKA has successfully completed testing of the WARP Plus with the popular BroadSoft® BroadWorks® product, and the platform is easily adaptable to other hosted PBX offerings.
About PIKA Technologies
Since 1987, PIKA Technologies (pikatechnologies.com) has created, sold and supported products that enable global telephony, fax and communications solutions. PIKA’s comprehensive range of offerings includes media gateways, hosted applications, end-user applications, appliances, software, board-level products and SDKs.
With expertise in both IT and voice, PIKA creates solutions that are chosen by leading developers, system integrators and businesses worldwide. PIKA products support legacy and emerging telephony models and help to bridge the path from TDM to VoIP and services in the cloud.
PIKA maintains its renowned customer service by selling and supporting its products directly to customers as well as through a network of trusted distributors. PIKA is also responsive to fulfilling non-standard customer requirements and frequently integrates customer feedback into its standard products.
The company has maintained a solid financial foundation for more than two decades. With customers in more than 35 countries, PIKA is headquartered in Ottawa, Canada, and has ranked in the Branham300 – an authoritative ranking of successful Canadian high-tech firms – for 10 consecutive years.
Broadcore (broadcore.com) is a provider of hosted unified communications services for businesses. Through an extensible, highly scalable IP communications system, Broadcore offers a unified communications platform for voice (VoIP), data, and mobility communications across the enterprise and multi-location businesses. Broadcore’s solutions allow the enterprise to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees.
Broadcore offers lowered total cost of communications ownership by assuming the cost burdens associated with data redundancy, infrastructure expansions, technology obsolescence risks, system scalability, and new feature integration and updates. By removing the costs associated with infrastructure and additional IT staff to maintain increasingly complex communications technologies, Broadcore allows its clients and their IT organizations to focus on their core competencies while remaining current with the latest communications technologies.
With over twenty years of providing telephony communications and hosted UC to over 120,000 users, Broadcore offers faster and easier deployment of communications capabilities within the enterprise, resulting in employee productivity and business agility with minimum interruption to business operations.
Broadcore Main Contact
Sandy Nassif Moses, Director Public Sector
T: +1 310-360-5028 - E: sandy[.]broadcore.com.
© Copyright PIKA Technologies Inc., 2012. All rights reserved. PIKA is a registered trademark and WARP Plus is a trademark of PIKA Technologies Inc.
This document is provided to you for informational purposes only and is believed to be accurate as of the date of its publication and is subject to change without notice. PIKA Technologies Inc. assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a result of having made this document available to you or based upon the information it contains.
BroadSoft and BroadWorks are registered trademarks of BroadSoft Inc.