PRZOOM - /newswire/ -
Manchester, United Kingdom, 2012/03/15 - Global contact centre technology leader extends signature event designed to empower Noble’s clients with the latest contact centre innovations, solutions and information - NobleSys.com.
Noble Systems, a global leader in unified contact centre technology solutions, will host its inaugural Select Noble Users Group (SNUG) EMEA conference in Manchester, UK on 27-28 March under the theme “Changing the Game”. Designed to inform attendees about features, applications and new releases from Noble Systems, the event will focus on helping companies improve contact centre efficiency and will include guests representing client companies from across the region.
"We’re excited to bring the SNUG experience to Manchester and to host some of the fastest-growing and smartest companies in the world,” said Colin Chave, General Manager of Noble Systems EMEA.
“The growth of the unified contact centre services market combined with the 2011 acquisition of Open Wave, which has a strong presence in the UK, has greatly expanded our client roster in the EMEA region and created a real need for an event like this.”
The SNUG EMEA 2012 Conference combines business experts, industry leaders and product specialists to help users optimise their investments in Noble’s suite of contact centre technology solutions. The conference highlights its theme by showing how Noble’s contact centre solutions and emerging contact technologies allow companies to work faster and smarter, reduce costs and optimise results. Attendees will also learn from contact centre industry experts, discuss best practices for contact centre operations, and network with other users to share ideas. View more conference information and the agenda on the Conference Website.
About Noble Systems
Noble Systems (noblesystems.com) is a global leader in unified contact centre technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platform for inbound/outbound/blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialling; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, and real-time reporting and management tools. Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.