Today Conveyant Systems, Inc., the telecommunications industry leading supplier of PC-based Attendant Console and E9-1-1 solutions, announced that it’s portfolio of Sentry E9-1-1 Emergency Location Management Solutions (ELM) may now be purchased through Avaya, a global provider of business collaboration systems, software and services, through the Avaya Select Product Program.
The Avaya Select Product Program offers customers a streamlined way to order Avaya-compatible, third party applications chosen for the powerful capabilities they bring to Avaya’s portfolio.
Conveyant’s Sentry E9-1-1 Solutions offered through the program have been compliance-tested for interoperability with the Avaya Aura® Application Enablement Services and Avaya Aura® Communication Manager, and the Avaya Communications Server 1000. As part of Avaya’s orderable solution set, Conveyant’s Sentry E9-1-1 Solutions can be easily purchased through both Avaya and its distributors. Customers can add specific capabilities to their existing Avaya platform or can source a complete Avaya-based communications solution that incorporates the Sentry product.
Conveyant Systems and other companies participating in the Select Product Program are Technology Partners in Avaya DevConnect – an initiative fostering innovative, third-party solutions compliance-tested by Avaya engineers. As a result, businesses can confidently add important new capabilities to their network.
Streamlined ordering through the Avaya Select Product Program is available in the U. S. initially, and expected to expand globally during 2012. Delivery, implementation, service and support are provided by Select Product Program companies.
Tim Kenyon, President of Conveyant Systems said,“We are pleased to have been named as one of the initial members of Avaya’s DevConnect Select Product Program. The Select Product Program (SPP) opens up a wide range of opportunities for Conveyant Systems by providing Avaya customers and distributors with a streamlined method of ordering our products. SPP provides an opportunity to expand our reach beyond our existing reseller channels, and allows easy access for all. Enterprises are looking for a reliable and cost effective solution to assist them in protecting themselves and their customers in an emergency. Our Sentry E9-1-1 solutions do this by providing critical location discovery and on-site notification when a 9-1-1 call has been placed. Sentry becomes the primary source of additional data that may be required for E911 and NG911 solutions as the ELM server for the enterprise.”
“Being selected for the Select Product Program shows Avaya’s confidence in the Sentry product and design, which dovetails nicely into the Avaya vision of public safety in the enterprise environment today and in the future with Next Generation911,” stated Kenyon.
Mark Fletcher, ENP, E911 Product Manager, Avaya, stated,“Avaya considers E911 a critical part of our enterprise strategy. Because of that, we’ve invited a few of our established E911 partners, from our ecosystem of DevConnect technology partners, into the new Avaya DevConnect Select Product Program. Through this program, both Avaya customers and Business Partners can order strategically selected, compliance-tested, 3rd party products and services directly with Avaya, using their standard ordering process to simplify deployment. This special program is reserved for the Avaya Technology Partners that deliver unique functionality and extend the value of Avaya’s products.”
Kenyon added,“As a DevConnect Select Product Program member, Conveyant Systems is committed to providing purpose-built, cost effective 911 solutions, and to educating the enterprise community on how to simplify and make affordable their E911 and NG911 solutions.”
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.
About Conveyant Systems, Inc.
Founded in 1987, Conveyant Systems (conveyant.com) develops and markets the TeleDirectory™ family of PC-based Attendant Consoles and Sentry™ E9-1-1 Location Management Solutions for call handling and database information-intensive applications for the PBX, Centrex and VoIP marketplace. Conveyant’s products have been developed with reliability, network compatibility, ease of use and advanced features which provide benefits, including improved customer service, lower labors costs and increased employee productivity. Conveyant's modular approach to application design provides for a variety of applications in healthcare, hospitality, public safety, government, financial and higher education markets. Contact Conveyant Systems at (800) 634-3688 for more information about our company, products and services.