PRZOOM - /newswire/ -
Atlanta, GA, United States, 2012/03/14 - Global contact center solutions provider appoints business technology and contact center expert to foster company’s continued gains throughout key region - NobleSys.com.
Noble Systems Corporation, a global leader in unified contact center technology solutions, today announced that Armando Samano, a veteran of the business technology field with more than two decades of experience, will serve as regional director for its Mexico, Central America and Caribbean region.
“I’ve been providing technology solutions to CALA companies for more than 20 years and am happy to continue that work with the forward thinkers at Noble Systems,” says Samano. “The company’s peerless contact center solutions and commitment to growth in the region offer exciting opportunities both for me and for the rapidly developing business environment here.”
Samano has worked in various positions of leadership for leading business technology companies including Interwoven, Corsidian and Aspect Software, holding the position of sales director for Mexico and Central America at the latter before joining Noble Systems. Over the course of his career he has maintained a special focus on the banking and telecommunications industries and earned a strong reputation throughout the CALA contact center industry.
"We’re excited to have someone with Armando’s depth of experience and knowledge of the region taking on the role of regional director,” said Paul Bullett, CALA region vice president for Noble Systems. “He understands the evolving needs of our clients and how to satisfy them, which fits perfectly with our commitment to innovative and seamless solutions.”
About Noble Systems
Noble Systems Corporation (noblesystems.com) is a global leader in unified contact center technology solutions, providing innovative products since 1989. Every day, millions of customer contacts are made by agents at 4,000+ client installations worldwide using the award-winning Noble platform for inbound, outbound and blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing; and integrated IVR, recording, messaging, quality/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble Systems was the first vendor to offer an open, scalable, fully-distributed platform.