Free press releases distribution network?

Agency / Source: SoundBite Communications, Inc.

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!



SoundBite’s Hosted Dialer Named Among Collection Advisor’s Top Four Voice Broadcasting Solutions of 2011 - SoundBite Communications, Inc. (NASDAQ: SDBT), a leading global provider of cloud-based multi-channel communications, announced that its Hosted Dialer was named to Collection Advisor magazine’s list of Top Four Voice Broadcasting solutions of 2011
SoundBite’s Hosted Dialer Named Among Collection Advisor’s Top Four Voice Broadcasting Solutions of 2011

 

PRZOOM - /newswire/ - Bedford, MA, United States, 2012/02/29 - SoundBite Communications, Inc. (NASDAQ: SDBT), a leading global provider of cloud-based multi-channel communications, announced that its Hosted Dialer was named to Collection Advisor magazine’s list of Top Four Voice Broadcasting solutions of 2011.

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Collection Advisor selected SoundBite’s Hosted Dialer based on overall performance, superior functionality and prominent market share. SoundBite was also previously chosen by Collection Advisor as one of the Top 25 Collection Technology Products of 2010.

“Leading organizations are choosing future-oriented cloud-based offerings rather than continuing to pour large sums of money into costly on-premise equipment that lack flexibility and scalability,” said Matt Edmunds, SVP & GM of SoundBite Communications’ hosted contact center business unit. “Clients continue to validate that our Hosted Dialer provides superior results and user experience as compared to our competitors. By augmenting our dialer with best-in-class multi-channel capabilities within one platform, we arm our clients with the tools and services they need to win in this dynamic collections environment.”

In the January 2012 issue of Collection Advisor, Rob Perry, CEO of Telsolutions LTD, a SoundBite reseller partner, praised SoundBite’s Hosted Dialer for meeting the varying needs of Telsolutions’ customers while ensuring compliance with industry regulations. “We’ve been using SoundBite’s Hosted Dialer to meet the varying capacity needs of our European clients. Many of our clients rely on the cloud-based solution to handle their dialer needs including replacement of existing on-premise systems, capacity overflow and disaster recovery needs,” Perry said. “The latest enhancements to SoundBite’s hosted dialer will enable us to successfully enter the debt collection market with a highly-competitive and Ofcom-compliant solution.”

SoundBite’s Hosted Dialer is the latest expansion of the company’s suite of voice solutions. It offers a number of capabilities and features to benefit contact centers, including tools for managing and tracking inbound and outbound calls, campaign management, agent utilization, integration, compliance and a full suite of pacing models. The offering frees organizations from being tied to on-premise equipment and efficiently addresses capacity needs in a dynamic collections environment. Users can develop flexible contact strategies through SoundBite’s Web-based user interface.

About SoundBite Communications
SoundBite Communications (SoundBite.com) is a leading global provider of cloud-based customer communications that enables organizations to communicate throughout the customer lifecycle to build lifelong, profitable relationships. SoundBite focuses on two markets, the Hosted Contact Center and Mobile Marketing. On behalf of SoundBite’s more than 400 clients, including approximately 25 Global 500 and 50 Fortune 500 companies, SoundBite powers almost 2 billion customer interactions annually.

SoundBite is a registered service mark of SoundBite Communications, Inc.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Customer Service/Call Center Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Agency / Source: SoundBite Communications, Inc.

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick PRZOOM - Press & Newswire Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Customer Service/Call Center articles,
CATCH Visitors via Your Competitors Announcements!


SoundBite’s Hosted Dialer Named Among Collection Advisor’s Top Four Voice Broadcasting Solutions of 2011

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name PRZOOM - Press & Newswire and LINK as the source.
 
  For more information, please visit:
Is this your article? Activate ALL web links by Upgrading to Press Release PREMIUM Plan Now!
SoundBite Communications |
Contact: SoundBite.com 
781-897-2500 info[.]soundbite.com
 
PRZOOM / PRTODAY - Newswire Today disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any SoundBite Communications, Inc. securities in any jurisdiction including any other companies listed or named in this release.

Customer Service/Call Center via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!




Read Latest Press Releases From SoundBite Communications, Inc. / Company Profile


Read Customer Service/Call Center Most Recent Related Press Releases:

Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre
Upstream Works Receives 2016 Industry Champion Award
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award
Genesys Honors Partner Award Winners at G-Force 2016 Customer Engagement Conference
Frost & Sullivan Recognizes Five9 with 2016 Customer Value Leadership Award For its Focus on Improving Customer Experience in the Global Cloud Contact
Frost & Sullivan Commends Interactive Intelligence for its Industry-leading Growth in the Cloud Contact Center Applications Market
Genesys Launches Omnichannel Customer Service Benchmarking Tool
Genesys to Acquire Interactive Intelligence to Create the World’s Premier Omnichannel Customer Experience Company

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
 
NewswireToday Celebrates 10 Years in Business
Find business coaching, life coaching, executive coaching and corporate coaching, best selling coaching books, ...



PREMIUM Members


Visit  BizJobs.com

Visit  La Bella Bakery Artisan Bakery Arizona

Visit  JobsWare.com







 
  ©2016 PRZOOM — Limelon Advertising, Co.
Home | About PRZOOM | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneur newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today