MICROS Systems, Inc., a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the latest TRUMP HOTEL COLLECTION™ property, the Trump International Hotel & Tower® Toronto, which opened on January 31, 2012, has selected the MICROS OPERA Enterprise Solution and the MICROS Restaurant Enterprise Solution (RES) as its primary hospitality technology systems.
The MICROS OPERA Enterprise Solution (OES), which includes the OPERA Property Management System (PMS), the OPERA Vacation Ownership System (OVOS) and the OPERA Customer Information System (OCIS) to manage customer data, provides the lavish Trump International Hotel & Tower® Toronto with the most advanced technology for operating the property, all while consolidating Customer Relationship Management functionality and providing the ability to manage Guest and Owner Relations across the entire TRUMP HOTEL COLLECTION™.
MICROS RES was selected for its rich restaurant operations functionality. In addition to MICROS RES, Trump International Hotel & Tower® Toronto will utilize MICROS’s mymicros.net business intelligence platform for robust reporting functionality including mobile reporting capabilities on smartphone devices, the powerful MICROS Workstation 5A (WS5A) point-of-service terminals, and Mobile MICROS handheld units to bring service to its clientele wherever they are enjoying the renowned Trump hospitality.
“Our partnership with MICROS for our primary hospitality systems allows us to standardize our technology and corporate best practices across our entire portfolio,” stated Mike Straube, Corporate Director of Finance, TRUMP HOTEL COLLECTION™. “We are pleased to have a single partner that can provide us with the most advanced technology in the industry for both our hotel and restaurant operations. By standardizing on MICROS technology, we are able to replicate our processes to become more efficient and secure, and provide a consistent and superior experience to our clientele.”
“We are thrilled to expand our partnership with the TRUMP HOTEL COLLECTION™ through another grand opening of an exquisite, cutting edge property,” stated Di Davillas, Vice President, Strategic Accounts and Business Development, MICROS Systems, Inc. “MICROS is committed to delivering the finest and most advanced solutions in the luxury resort industry and proud to broaden our alliance with the TRUMP HOTEL COLLECTION™.”
About TRUMP HOTEL COLLECTION™
Launched in October 2007, TRUMP HOTEL COLLECTION™ (trumptoronto.ca) is the next generation of luxury hospitality – one that is raising the bar in the top-tier travel experience with a level of customized service unrivaled in the market today. Presided over by internationally renowned developer Donald J. Trump and his three grown children – Donald Jr., Ivanka and Eric – the prestigious portfolio includes the highly acclaimed Trump International Hotel & Tower® New York, Trump International Hotel & Tower® Chicago, Trump International Hotel™ Las Vegas, Trump International Hotel™ Waikiki Beach Walk®, and the Trump SoHo™ New York. Joining TRUMP HOTEL COLLECTION in 2011 was the Trump Ocean Club International Hotel & Tower® Panama and January 2012, the Trump International Hotel & Tower® Toronto. TRUMP HOTEL COLLECTION is headquartered at Trump Tower, 725 Fifth Avenue, New York, NY 10022. Connect with TRUMP HOTEL COLLECTION on its social media pages.
About MICROS Systems, Inc.
MICROS Systems, Inc. (micros.com) provides enterprise applications for the hospitality and retail industries worldwide. Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents. In addition, MICROS provides property management systems, central reservation and customer information solutions under the brand MICROS-Fidelio for more than 26,000 hotels worldwide, as well as point-of-sale, loss prevention, and cross-channel functionality through its MICROS-Retail division for more than 100,000 retail stores worldwide. MICROS stock is traded through NASDAQ under the symbol MCRS.
For more information on MICROS and its advanced information technology solutions for the hospitality and retail industries, please contact Louise Casamento, Vice President of Marketing at (866) 287-4736. You can also visit the MICROS website at micros.com or send an email to info[.]micros.com.
The MICROS logo is a registered trademark of MICROS Systems, Inc.
All other product and brand names are the property of their respective owners.